Covid-19 FAQ

Will My Order Be Delayed

Currently, your order may experience fulfillment and shipping delays due to COVID-19 and government restrictions. We are actively routing orders to the optimal facility for processing to ensure we can get your order to you as quickly as possible. Because of this your tracking information will be delayed until the day prior to being out for delivery.

Is My Package And Product Safe

We understand that you may have concerns and the official CDC FAQ page has some helpful information regarding how COVID-19 is transmitted, including:"In general, because of poor survivability of these coronaviruses on surfaces, there is likely very low risk of spread from products or packaging that are shipped over a period of days or weeks at ambient temperatures. Coronaviruses are generally thought to be spread most often by respiratory droplets. Currently there is no evidence to support transmission of COVID-19 associated with imported goods and there have not been any cases of COVID-19 in the United States associated with imported goods. Information will be provided on the Coronavirus Disease 2019 (COVID-19) website as it becomes available."We will be disinfecting all products before shipping them off but we strongly advise you yo disinfect them upon arrival.

If you have any other questions please email us sales@uakicks.com