FAQ’s

FAQ's

Below are frequently asked questions

Are The Photo’s of the shoes real?. Yes, the photos of our products were taken by us in high quality so you can see the details.

We ship from the US via FedEx and international via DHL. Shipping can take any where from 3-7 days after processing the order which can take up to 1-3 days. International shipping however can take 5-10 days.

All of our shoes fit true to size. 

All your personal information is only used for purchase transaction and delivery information. Any Credit/Debit card information is used through a secure SSL and isn’t stored.

You can purchase through our checkout system Stripe, Bitcoin, and Western Union/bank transfers. We also offer wholesale options! If interested please email us at sales@uakicks.com

Unauthorized Authentic’s are not synonymous with fakes aka Replica’s. UA means a shoe that is authentic is the way that it was made in the same factory as the retail item, but it was not authorized for production/sale due to possible factory defect or over production. Replicas on the other hand are used with similar material but are poorly constructed.

Cancellations must be made before the product(s) ships. If the item ships after you cancel you must wait until delivered and then start a return process. Returns are easy to start, simply email us at sales@uakicks.com stating the reason why, then you will be given a return ship address, must be within 30 days of purchase date and unworn/used. Products that have been used or worn can not be returned.

Once we sell out of a sneaker the only way we can restock is if the manufacture(Nike, Adidas, Balenciaga, etc,..) produces more of the sneakers then we can restock. Any other site that can sell out their product then “restock” is selling fakes.

No. Ua sneakers will never be perfect. They are a big step above B grade sneakers you get from local discounted retailers (Ross,T.J Maxx, Marshals,ETC..) The quiality and materials used to craft the sneakers are exactly the same, however you can expect stitching to be off slightly, paint discoloration, and things of that nature. 

Yes. All sales are final. If you are not happy with a purchase we will take the appropriate actions to handle the situation. 

Have any questions that you dont see ask us